Check your PM and see if you were CC'd with the vouch request, that is the one step that gets many, CK will not know who to verify if the provider is only sending a PM directly to CK without CCing you on it, he has made that clear in other cities, even then some members still say they are waiting. I did the whole thing myself and CC the provider and gave her a heads up that I was doing that, but that was a while back and I guess there were less requests at the time.