CK, you do so much mail, you really need this program. It would probably be useful for others, too.

http://mail.google.com/mail/help/autopilot/index.html

It's a neat new automation program that automatically responds to Gmail e-mail for you. It uses some great artificial intelligence techniques to figure out how you would respond to the e-mail and either responds totally automatically, or pre-types a response and lets you check it or edit the response before it gets sent. It trains itself while you use it, sort of like the speech recognition programs.

I've tried it out as a beta tester, and it guesses what I was going to type so well, that it's downright spooky.

With CK and other staff members handling so much routine e-mail, it would probably be a great time saver for you.