Ava, I hope you don’t consider this a highjack, but I would like to propose a script for the ladies when they must cancel an appointment. Above all, please communicate. Nothing is more frustrating than ncns. That said, here is what I propose.
“Hi sweetheart. I’m sorry but I must cancel our appointment (no excuses necessary). Can we meet later today or tomorrow?”
Short and sweet. An offer of a discounted rate would be greatly appreciated but not necessary.
Managing my expectations is an important part of your TCB skills.
I hope you’re all having a wonderful weekend.
