yup same. I've moved on to SB's pretty much 100%. Far less hassle and far far far better service
If the ladies can get what they are charging for the level of service most are offering more power to them, but that fault isn't theirs it's the guys that keep paying those rates for lesser service. I think the tide on that is changing though and guys are starting to realize SB's are the way to go but then of course that market will also shift to higher rates and less service. It's just the nature of supply/demand.