Sorry that happened to you Erica!

But if anyone thinks these are "normal" times then where have they been hiding? "working from home" doesn't offer the cover us dudes have "at the office" and our RW significant other might just have more time to wonder, "where the F is he?"
But, yes they should definitely follow-up with an explanation!! Don't always expect normal behaviors in these abnormal times, so confirm appointments frequently is my advice.